payactiv complaints

ray. They provide their employees lunch and a nice work atmosphere. Some reviews on Trustpilot point out the company's unreliability, stating that Payactiv has very poor customer service, which is hard to reach. If there's anything you need in the future, please don't hesitate to reach out to us at [email protected]. But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. Her lengthy list of publishing credits include Bankrate, Lending Tree, and Chase Bank. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Its also one of the few cash advance apps Ive reviewed that offers cash advances. This product doesn't have any reviews yet. The platform has collectively provided employees with $5B+ in earned wage access. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future New York, NY, 10016. m was so helpful he updated my ewa hours so I could handle all my business. Depending on the transfer mode, each transaction can cost the employee between $1 and $2.99. I hate my job use this company. You don't have to wait for payday, pay overdraft and late fees, or borrow money.. I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. Compare OrbisPay vs. Payactiv using this comparison chart. I promise he is the best & only agent i will deal with! World's #1 Fraud. Learned alot about financial stress and that I was not alone. they were quick at responding and helping me find a solution! How many times can you use PayActiv in a pay period? Here are 8 tips for writing great reviews. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. He was still taking care of it and much to my surprise fixed it all together whiley phone was rebooting. :). Feb 16 I finally get connected to Ned. You might also be interested in the following buyer guides: We take our research process seriously and want to make sure we are presenting our readers with the very best solutions in a given. 20072023 Credit Karma, LLC. Hi Doroyane,We're glad that our representative could help you resolve your issue. We always try our best to do our job well and your kind words make it all worthwhile. Devin Myer's, can you help? Don't hesitate to reach out to us at [email protected], if you have any concerns in the future. Weighing in on the advantages and disadvantages of Payactiv over traditional banking services is a challenging task. We always try our best to do our job well, and your kind words make it all worthwhile. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. They will transfer you 20 times and no knows where your money is. Have a blessed day. Learn how its rewards program works and see if the card is right for you. Hi Michell,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Have a blessed day. We use dedicated people and clever technology to safeguard our platform. Albert Wick amazing, skilled, and delightful human being thank you again. Have a blessed day. Hi Shelly,Thank you for taking the time to write a review about your experience. Thank you!! What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. Join today. A team member will be in touch ASAP. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. Be sure to include your Employer's name, Employee ID, and Mobile number. banks. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. Have a blessed day. They don't care at all.. don't use payactive..please don't. All Right Reserved. Learn more at www.payactiv.com. Easy, free, instant mobile payments. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. If there's anything you need in the future, please don't hesitate to reach out to us at [email protected]. , Hi Allysa,Thank you for taking the time to write a review about your experience. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at [email protected]. We spend hundreds of hours researching the best HR and recruiting software so you dont have to. Business Profile PayActiv, Inc. Financial Services Contact Information 4880 Stevens Creek Blvd #102 San Jose, CA 95129-1276 Get Directions Visit Website Email this Business (877) 910-8400 Primary. When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. Thats the fee a merchant pays us with every card transaction. Explained my issue & he definitely assisted what agent Jane E messed up on. and you know what happened Payactiv closed the account after asking for a bunch of documents, from bank statements to utility bills. Receive and send funds to other members. Agent after agent kept telling me to wait an additional 24 hours. Read our full review or get our 30-second take. Advertisement AN Angelica reviews US Updated 4 days ago Better with certain agents Hi Annie,Our sincerest apologies for the inconvenience. We always try our best to do our job well and your kind words make it all worthwhile. PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. One of our representatives will be reaching out to you shortly to assist you. American Express National Bank, Member FDIC, has expanded its offerings with an all-digital checking account known as the American Express Rewards Checking account. Bottom line: This employer-based pay advance app offers low-cost advances on paychecks with no bank account required. Payactiv works by partnering with employers to offer advances on their earned wages. We hope to find a solution that makes you smile. 1 Standard rates for data and messaging may apply from your wireless provider. The SmartSave feature helps you set achievable financial goals each month, creates a saving plan for you, and provides discounts for day-to-day spending like gas and medicines so you achieve your goal at the end of the month. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. Payactiv is transforming and scaling Good processes and experienced managers starting to make a difference EWA is exploding and the company has positioned itself very well The platform is far ahead Cons The last couple of years with Covid and growing pains were hard. This rating has decreased by -17% over the last 12 months. You can apply for a Payactiv account online. If your employer offers EWA, all fees to access your earned wages are less than $3. Even though he was sick he talked to Grace n tokd her to make sure I received my money back. However, there are very few additional fees. CREDIT KARMA OFFERS, INC. 1100 Broadway, STE 1800 Oakland, CA 94607, Credit Karma Offers, Inc. NMLS ID# 1628077 | Licenses | NMLS Consumer Access, MoneyLion loan review: Credit-builder loans for members. To resolve your issue, we need your account details. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. 2023 Payactiv, Inc. All Rights Reserved. Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. It has been a week. I called three to four times the last two days and Im so glad I got Natalie this time. We'd like to turn this around and resolve your issue ASAP. We're working on your case. He was helpful well mannered and really focused on getting my new card to me as quickly as possible. When possible, please email us your concern at [email protected] with "App reviews" in the subject line. Head to our FAQ page for answers to common questions regarding Payactiv services. Any opinions, analyses, reviews, ratings or recommendations expressed in this article are those of the author alone and have not been reviewed, approved or otherwise endorsed by PayActive, Empower or Dave. We'd like to turn this around and resolve your issue ASAP. This site may be compensated through third party advertisers. so i contacted pay activ due to some account issues. Don't hesitate to reach out to us at [email protected], if you have any concerns in the future. Find out who should really be using Kraken and who might be in over their heads. We may receive compensation from our partners for placement of their products or services. Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. Up to 2 days early deposit of your paycheck2. Hi there,We sincerely apologize for the inconvenience. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. All five stars is for Ned not this company.I've been having an issue since Feb 10. Another 10 to reply with copy and pasted questions, all of which were already addressed. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. The date CBKC receives your direct deposit and the effectivedate are controlled by the originator. We always try our best to do our job well, and your kind words make it all worthwhile. Were required to balance purpose and profit by considering how our decisions affect our workers, customers, and community. We may receive payment from our affiliates for featured placement of their products or services. Like other cash advance apps, Payactiv also offers financial wellness services. Please mention App reviews in the subject line of your email so that we can assist you in a timely manner. Have a blessed day. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? . We'd like to turn this around and resolve your issue ASAP. Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary. :). You can click on the 'unsubscribe' link in the email at anytime. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Either way we need more Ronnie OConnors.Thx Again for your help Ron, Hi there,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Complaints Complaints PayActiv, Inc. Financial Services View Business profile Customer Complaints Summary Business's Response Rate: 100% Why is this important? One of our representatives will be reaching out to you shortly to assist you. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. It goes against our guidelines to offer incentives for reviews. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. Some other noteworthy features of Payactiv include the option to receive tips directly into your bank account after a shift and a savings calculator. If your employer partners with Payactiv, youre automatically eligible to use this service. Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. This could put you at risk of getting caught in a cycle of debt. Please try again later. I always have a problem and no one can fix it. He deserves recognition. He fixed the issue, even when my phone died and I called back. PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. Find her on Twitter, @DawnAllcot. However we may earn a small fee if you click on vendor links on this page. Comes with the option to change your due date so you wont fall behind on repayments. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. Don't hesitate to reach out to us at [email protected], if you have any concerns in the future. PayActiv is the first Early Wage Access program approved by the CFPB and is used by many employers across the U.S., including Walmart, Uber, Pizza Hut, Subway and Neiman Marcus. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. There is a $12 fee if you need an immediate cash advance; otherwise, your money will be available in your linked bank account within a few days. Tried to not update my full money! Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. PLEASE GIVE DAVIS M A RAISE HE DESERVES IT & BEYOND, NICEST AGENT EVER! Consider another cash advance option if your employer isnt enrolled. Don't hesitate to reach out to us at [email protected], if you have any concerns in the future. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. Money is available immediately. Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. Hi Loretta,We're glad that we could help you resolve your issue. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Founded in 1975, The Vanguard Group has become a premier investment management company in the U.S. and one of the largest in the world. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. Auto, homeowners, and renters insurance services offered through Karma Insurance Services, LLC (CA resident license #0172748). Finder monitors and updates our site to ensure that what were sharing is clear, honest and current. I had been sick with the flu and was in desperate need of cash for meds. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App.